Questions, answered.

Stella is a complete commerce backend with agentic features — catalog, cart, checkout, customer accounts, and payments — that runs your online store and is built so AI agents can shop on behalf of your customers.

No. Stella is the commerce backend that powers your store, not a bolt-on chat widget. It manages your products, orders, payments, and customer records as one connected platform.

Most stores are live in days, not months. We connect your catalog, configure payments and channels, and hand you a working store rather than a kit you have to assemble.

Yes. We help you import your existing products, pricing, and customer records so you don't start from scratch, and we walk you through the switch during onboarding.

No. Day-to-day running of your store — products, orders, customers — is done through the dashboard. Developers can go further using our APIs, but they aren't required to launch and operate.

AI assistants are starting to shop on behalf of the people who use them — comparing options, checking stock, and completing orders. Stella gives your store a way to recognise an agent, accept its order, and complete the sale, so you don't lose the purchase to a store that can.

The shopper authorises the agent on their own device with a defined budget and scope. The agent then places the order through Stella within those limits, and every action is recorded — so the purchase is verified, capped, and traceable.

Each authorisation carries a hard budget cap that can't be exceeded and a defined scope of what's allowed. Consent is verified on the shopper's device, and every action the agent takes is logged and can be revoked.

No. If your store runs on Stella, it's already agent-ready — there's no separate product or integration to enable.

Not at all. Human shoppers get a normal, fast storefront experience. Agent support runs alongside it for the customers who choose to use an assistant.

Stella supports popular local payment methods and cards out of the box, so customers can pay the way they already prefer without you wiring up separate integrations.

Yes. Your catalog, prices, and stock can appear across the channels your shoppers already use — your website and popular messaging apps — all from one store.

No. Stella keeps one inventory, one customer record, and one source of truth across every surface, so stock and orders stay in sync everywhere automatically.

Every sale draws from the same inventory and writes to the same order history, regardless of which channel it came from — so you never oversell or reconcile across systems by hand.

Pricing depends on the size and needs of your store. Book a demo and we'll walk you through a plan that fits — there's no obligation.

We offer a short, hands-on demo where we connect your products live and show what your store looks like to a customer, to an AI agent, and to you on the dashboard. No slides — the real thing.

Stella is built, hosted, and supported as one platform, so you don't stitch together a cart, a checkout, and a payment integration from different vendors. We handle the infrastructure.

You get a supported platform, not just software — our team helps with onboarding, configuration, and questions as your store grows.

Yes. Consent for agent purchases is verified on the shopper's device, every action is logged and revocable, and customer and order data is kept in one secure source of truth rather than scattered across tools.